Working within the organization’s mission to provide exits from crisis and pathways to self-sustainability through compassionate services and access to resources, the Case Manager is responsible for the case management of clients of the organization including community members and residents of supportive housing programs.
- The Case Manager must follow the ICCS Policies and Procedures
- Coordination with the Case Management Team of professionals will work to ensure clients have appropriate support
- Provide client assessment, goal development, and monitoring action plans
- Document and maintain records in compliance with ICCS and HUD requirements
- Network with other social and community agencies to assure delivery of service to our client populations with a minimum of duplication
- Assist in developing programs based on need and funding sources and coordinate activity
- Maintain client files, documenting all services provided
- Coordinate delivery of service with other agencies
- Provide all services, whenever possible, in a way that will not cost the client more in resources
- Interview clients thoroughly to assess physical, mental, developmental, psycho-social and financial status
- Instruct client about the requirements of the program and how to comply with them. Guide clients
from step to step in the processes
- Instruct the client, either one-to-one or in groups, in basic life skills, particularly how to make and live
with a budget.
- Interpret agency policies appropriately to clients
- Interview and assess needs of clients referred by churches and other partners and communicate back
to minister, bishop or other referring partner to coordinate assistance.
- Use phone and releases of information to determine eligibility for other types of assistance –
coordinate as much as possible from agency to avoid requiring clients to go from agency to agency
asking for help
- Maintain client records in both DBA and HMIS databases, assist with reporting for funding sources
- Make appropriate referrals to agency and community programs to assist the client to obtain the
necessary resources to solve their problem and potentially improve their overall situation
- Identify potential clients for housing, provide application, and complete initial interview
- Provide all services in compliance with local, state and federal guidelines
No phone calls or drop-ins please – we want to be able to give your application and interest our undivided attention.
Iron County Care and Share encourage diversity for all members of our team. Our organization and mission flourish when inclusion comes first. ICCS is proud to be an equal opportunity employer. Our organization has a commitment to 100% health and safety for our team and our customers. We follow CDC, health department, federal/state government, and industry best practices through all of our programs.